Customer Service - The Business of Customer Service
Virtual class covers the fundamentals of good customer service.
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* Registration open until 7/19/23 at 12:00 PM (EST)
Event Details
Customer Service II - The Business of Customer Service
All water professionals are in the customer service business. This series covers the fundamentals of good customer service, moves to understanding team dynamics and how that impacts your organization’s ability to provide service, and concludes with a review of the water sector and the larger issues of environmental stewardship and water conservation. Class workbook will be mailed once registration is completed.
This class can be taken alone or as part of a series.
Course #2635: 0.6 (Other) CECs for individual class. 1.8 (Other) CEC's for full three class series